Senior executive with more than 20+ years in directing and managing projects, technology and service delivery. Microsoft Regional Director, active project management professor at the PM Master Program and active member of the PMI Chapter Guatemala. Microsoft Regional Director and most valuable professional (MVP) for Application Life-cycle management (ALM) and MCSD for ALM, President and chairman of the board for IT/BPO/CC (Sofex) in Guatemala and Professor of software engineering applying Microsoft technologies for ALM like TFS, MTM and Visual Studio with Devops and Azure cloud automation among many others. Visual Studio ALM Ranger with Microsoft and active Scrum Master for opens source project of worldwide impact like Glimpse, connector for Joomla, Droopal for Applications insights among others. Professor of strategic management for the Master program of telecommunications, software engineering and six sigma at the school of business in several universities. Extensive experience in operations and human capital management, as well as in the design and implementation of processes improvement. Skillful in the architecture of cloud base systems. Has implemented HR recruitment process that helped gather the necessary resources to support and maintain technology and service operations for several corporations. Strong strategist and process oriented with focus on lean manufacturing that delivers the use best practices and technology with the capacity to attract, retain and manage the best human resources. Skillful in the use of Application Life-cycle Management and Agile methodologies for project and product development. Involvement in open source community for Microsoft and Linux on technologies like Docker, Chef, Puppet and SonarQube among others. Public speaker in radio shows and technical events. Platform development and technology specialist for Xerox Services (now Conduent). Father, Husband, tennis player, carpenter and opera singer with a passion to guide his children to a better world through education and sports.

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